Beyond the Wrench

Investing in Technicians Builds Better Shops

Jay Goninen

Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians’ growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.

Check out the full video version of the podcast on YouTube!

About the Episode


Links & Resources
Get notified of new episodes --> Join our email list

About WrenchWay:

Connect with us on social:

People on this episode