Beyond the Wrench

Back to the Basics with People, Process, Profits | Mike Roppo, Dealer Fixed Operations Consulting and Training

March 31, 2020 Jay Goninen Episode 8
Beyond the Wrench
Back to the Basics with People, Process, Profits | Mike Roppo, Dealer Fixed Operations Consulting and Training
Show Notes

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Join us as we meet with Mike Roppo, President and Director of Dealer Fixed Operations Consulting and Training. Mike shares his insights on the effect coronavirus has had on our dealership network. He shares tips that are not only helpful in times of crisis, but are also best practice for dealer networks and shops to follow in general. We discuss the importance of getting back to the basics with People, Process, and Profits, and how shops and dealers need to provide value more than ever did before.

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

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