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Today, we’re diving into shop culture in dealerships, and we’ve got not one, but TWO great guests from Toyota North America to offer their insights on this topic from both a business and a technical perspective. Listen in to learn how aligning goals, gathering feedback, and maintaining a consistent process can help set the foundation for a healthy culture in the shop.
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guests:
Shannon Withington
District Service & Parts Manager, Toyota
Deacon Bonick
Field Technical Specialist, Toyota
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