Beyond the Wrench

Warranty Repayment Rates From the OEM Perspective | Squire Pettis, Alfa Romeo

September 01, 2020 Jay Goninen Episode 29
Beyond the Wrench
Warranty Repayment Rates From the OEM Perspective | Squire Pettis, Alfa Romeo
Show Notes

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We recently put out a poll on whether or not warranty repayment rates for technicians are fair for an episode of WrenchWay Weekly. We generated a lot of conversation around the topic, so we wanted to extend the discussion on this week’s episode of Beyond the Wrench.

Today, we welcome Squire Pettis, Regional Aftersales Manager, Alfa Romeo, to the show. With 12 years of experience with OEMs, Squire offers some great insight on warranty repayment rates from how they are calculated to how manufacturers work with parts suppliers, and more. 

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Squire Pettis
Regional Aftersales Manager, Alfa Romeo

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