Beyond the Wrench

Repairing Relationships in the Service Department

May 01, 2024 Jay Goninen
Repairing Relationships in the Service Department
Beyond the Wrench
More Info
Beyond the Wrench
Repairing Relationships in the Service Department
May 01, 2024
Jay Goninen

Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!

View the video podcast on YouTube

About Our Guest:
Derrick King
Director of Fixed Operations, ClearShift
derrick.king@clearshift.com

Sponsor:
Sonic Tools

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.

Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.

Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors - Need help getting resources and connecting with industry? We have free resources for your program

Connect with us on social:

Show Notes Chapter Markers

Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!

View the video podcast on YouTube

About Our Guest:
Derrick King
Director of Fixed Operations, ClearShift
derrick.king@clearshift.com

Sponsor:
Sonic Tools

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.

Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.

Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors - Need help getting resources and connecting with industry? We have free resources for your program

Connect with us on social:

Derrick’s Background
Having Transparency with Employees
Actions Matter
Respect for Your People
Reacclimate With Your Team