Beyond the Wrench

The Impact of Digital Tools on Fixed Operations Management

April 17, 2024 Jay Goninen
Beyond the Wrench
The Impact of Digital Tools on Fixed Operations Management
Show Notes Chapter Markers

There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.

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About Our Guest:
Corey Smith
National Fixed Operations Training Manager, APCO Holdings, LLC
csmith@apcoholdings.com

Sponsor:
RepairPal

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.

Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.

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About Corey - Update
Overwhelmed by Various Software
Getting Your Team to Buy-in
Proper Training of New Technology
Evaluating Tool Outcome