Beyond the Wrench

Philip Austin, Technical Training & Development Manager, Niterra North America

March 06, 2024 Jay Goninen
Beyond the Wrench
Philip Austin, Technical Training & Development Manager, Niterra North America
Show Notes Chapter Markers

Let’s talk about improving the automotive industry and properly training future technicians. Philip walks us through why dedicated training during the day instead of after work can be valuable. He also breaks down the impact of hands-on training, and discusses the importance of teaching the basics.

View the video podcast on YouTube

About Our Guest:
Philip Austin
Manager of Technical Training & Development, Niterra North America
phaustin@ngksparkplugs.com

NGK Shop Squad

Sponsor:
RepairPal

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.

Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.

Instructors - Need help getting resources and connecting with industry? We have free resources for your program

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Philip’s Attraction to Auto Education
Shop Workflow Based on Talent
Dedicated Training Days
Teaching the Basics
Bridging Training Gaps