Shops need to be more transparent with their technicians about their financial standing, and technicians need better education on financial management and beyond. In this episode, Matt Fanslow, a Diagnostic Technician and Shop Manager at Riverside Automotive, delves into financial transparency and education, explains how positive technicians are the best salespersons for our industry, and offers guidance to technicians looking to discuss challenging topics with their managers.
(2:40) Advocating for Technician Careers
(21:40) Financial Transparency with Technicians
(41:16) Financial Education for Technicians
(49:48) Navigating Challenging Conversations with Management
Resources:
WrenchWay's Solutions for Technicians, Students, & Auto/Diesel Professionals
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About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Matt Fanslow
Diagnostic Technician and Shop Manager, Riverside Automotive
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